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easyMoney.com launches with a credit card that can be dynamically personalised
posted: 21 Aug, 2001

easyMoney.com is the latest online venture from Stelios, the easyGroup chairman who also founded easyJet, easyInternetcafé, easyCar, easyValue and easy.com. The first offering from easyMoney.com is a dynamic, personalised credit card that is designed to suit the needs of its customer. All applications and credit scoring will be done online at www.easyMoney.com and credit cards will be available from early September. 

The easyMoney.com credit card represents the first time that consumers will have the opportunity to truly customise a credit card product. The revolutionary "card builder" technology will allow approved applicants to select and manipulate features of their credit card product, including payment method and statement options. Furthermore, the applicant will be able to configure their new card product in terms of interest rate, annual fee and cashback in order to get the most attractive offer to meet their individual needs. For example, a high spending individual who anticipates settling their account in full each month might be less concerned with interest rate, preferring a higher rate of cashback. Conversely, an individual looking for the lowest rate of interest possible might elect to pay an annual fee and receive a much lower rate of cashback.   Two of the most important cornerstones of the easyGroup are reducing prices to consumers and lack of cross subsidy between customers or products. Both these business principles are at the forefront of the easyMoney.com credit card. By offering customers online dynamic personalisation easyMoney.com intends that each individual customer will get the fairest possible deal to be offered by a credit card on a longer term basis. This is distinct from credit cards that have attractive introductory offers but become relatively expensive thereafter. Additionally, the profile of one customer will not be used to subsidise another customer and neither will their requirements. For example, a customer who is prepared to receive an online statement will not be asked to subsidise the customer that prefers to receive a printed statement, for which there is a higher operational cost. Likewise, customers can change their dynamic personal profile up to three times a year without charge but beyond that amount are asked to pay for the administrative work that is generated.

"easyMoney, I like the name," said Stelios. "I have reduced the price of flights, the price of car hire and the price of Internet access and now I've reduced the price of money."
The technology itself and all aspects of customer management for the easyMoney.com credit card are supplied by Accucard, the first, independent UK credit card specialist whose bank partner, Lloyds TSB Bank plc, will be the card issuer. easyMoney.com credit cards will be accepted at over 18 million MasterCard outlets worldwide.

The easyMoney.com credit card will, in due course, offer a loyalty scheme to its customers.
Credit cards will be available from www.easyMoney.com in early September, to be followed shortly thereafter by personal loans. Once again, easyMoney.com is not interested in cross subsidy so will continue concentrating on consumer lending. Typically in the financial services industry, profitable lending is used to subsidise loss making loans and deposits which are used for customer acquisition. easyMoney.com will only offer profitable products online so that it will have a better cost structure than its competitors and will therefore always be able to offer better deals to consumers than its competitors.

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